Our order-taking service is operational from Monday to Thursday for deliveries usually starting between 9am and 6pm the following day after order validation.
Sales and Ordering Conditions:
For any next-day delivery, please make the reservation before 5pm.
For large orders exceeding 6 items, it is highly recommended to place them 48 hours in advance to ensure high-quality service.
Contact us at 819-701-6321 for any modification or cancellation of orders, or by email at saveursinsolites@gmail.com.
We will do our best to meet your needs.
Allergies and Intolerances:
Our products may contain traces of nuts, peanuts, dairy products, soy, gluten (including oats, wheat, barley, triticale, and rye), sulfites, sesame seeds, wheat or triticale, as well as fish, shellfish, mollusks, and mustard seeds.
Please inform us of any allergies or intolerances so that we can take appropriate measures.
Refund Policy:
In case of unavailability of a chosen product during your online purchase, we offer either to substitute it with a similar item or to proceed with a refund. No returns or replacements will be accepted after receipt or opening of the order, to ensure the safety of our business and clientele.
Reservations for large orders with customized cakes made 48 hours in advance are non-refundable.
Selection and Presentation:
We strive to ensure the constant availability of our products. However, please note that our product range and presentation may vary depending on seasonal availability and market trends.
Delivery:
For deliveries in Trois-Rivières, a minimum amount of $15 is required, and $25 for outlying areas.
Special orders placed on the same day will be subject to an additional charge of $30.
We offer cake delivery service only in Trois-Rivières, Québec, and Montréal, due to challenges related to product preservation and delivery.
If you have any concerns, feel free to contact us. We are here to assist you and are committed to addressing your needs effectively. To ensure accurate and punctual delivery of your order, please make sure to provide your exact and complete personal information.
Need help?
Contact us at saveursinsolites@gmail.com for questions related to refunds and returns.